Consumer Financial Services

Welcome to Hinshaw's Consumer Financial Services group. Our three main areas of experience—mortgage servicing and lender litigation; consumer law and class action defense; and regulatory and compliance counseling—can be found at the links below along with a link to our consumer finance blog Consumer Crossroads.

Our Client Service Philosophy

We deliver effective and efficient legal solutions. That means we want to get to know you, your culture, your business and your goals. Understanding your business allows us to tailor our service to your particular needs and objectives.

We work with a variety of industry participants engaged in all phases of consumer financial services, including lenders, servicers and collectors. Our experience includes:

• Mortgage Servicing and Lending
• Regulatory and Compliance Counseling
• Consumer and Class Action Defense

Thought Leadership

Following industry trends and breaking news that impacts your business—and providing you with analysis of how this impacts you is a priority for us.

• We blog at Consumer Crossroads, and also publish a newsletter and client alerts. Our blog is our online community. We invite you to follow the conversation by subscribing at www.hinshawcfs.com.
• We also provide a 50 State Guide on Student Loan Servicing Regulations - now in its Fifth Edition -  which informs readers of the laws specific to the student loan servicing industry by providing state-by-state summaries of legislation, an overview of who is impacted, the process for licensure, servicer's duties and prohibitions, and the state's enforcement powers.

News

Legal Updates

Blog Posts

Consumer Crossroads: Where Financial Services and Litigation Intersect

• [Privacy, Cyber, & AI Decoded Alert] Are Your Cybersecurity Controls Ready for the New York State Department of Financial Services' Deadlines?
  Sabrina Janeiro, Cathy Mulrow-Peattie
• Navigating Standing Considerations in Data Breach Class Actions
  John P. Ryan, David M. Schultz
• New York City Department of Consumer and Worker Protection Announced Another Delay to the Effective Date for its Final Rules Relating to Debt Collectors
• FTC Finalizes Significantly Narrowed Junk Fees Rule – Initial Takeaways Applicable to the Auto Industry
  Dustin C. Alonzo, Lauren Campisi
• New York City Department of Consumer and Worker Protection Proposes Amendments to its Definition Of "Debt Collector"
• Tips for Loan Servicers on Defending Consumer Claims in Federal Court and Making Successful Article III Standing Challenges
View More