Representative Matters

Barbara Fernandez focuses her litigation practice in the areas of consumer and class action litigation. She has extensive experience in the defense of individual and class action claims involving the Fair Debt Collection Practices Act (FDCPA), Florida Consumer Collection Practices Act, Telephone Consumer Protection Act (TCPA), Fair Credit Reporting Act (FCRA), and the Florida Deceptive and Unfair Trade Practices Act, and practices regularly in Florida state and federal courts. Her clients include lending institutions, debt collection agencies, debt buyers and lawyers. Barbara has designed and conducted training workshops for clients in the consumer lending industry regarding compliance with the FDCPA, FCRA and TCPA.

In the consumer and class action litigation arena, Barbara has successfully handled complex claims against her clients. For example, in 2015 she was able to resolve a potential multi-million dollar class action against a Fortune 500 client for cents on the dollar.

Barbara is a co-editor of Hinshaw's consumer financial services blog, Consumer Crossroads. She is also a member of the firm's Diversity Committee and serves as the Office Mentor Coordinator (OMC) of the Miami office. The OMC is responsible for administering the mentor program in her office and serving as an advisor for young attorneys in challenging situations. Barbara is a former Co-Chair of Hinshaw's Hispanic/Latino Attorney Network, and was also a member of the Evaluation Committee for Hinshaw's Attorney Life Committee.

In 2016, she served as a supervising attorney at Florida International University College of Law's Medical-Legal Partnership Clinic, where she taught consumer protection law and supervised student-lawyers handling consumer claims. Barbara currently serves as an adjunct professor at Florida International University College of Law, where she teaches Legal Skills and Values III.

Barbara has experience in handling Magnusson-Moss warranty claims, Florida Lemon Law matters, actions involving vicarious liability of rental and leasing companies, as well as defending claims involving catastrophic personal injuries, motor vehicle accidents, construction site accidents, defamation, and civil theft.

During law school, Barbara served a judicial internship with the Third District Court of Appeal. In addition to her other law school accomplishments, Barbara served as Vice President of the Hispanic Law Student Association.

Professional Affiliations

  • American Bar Association
  • American Collector's Association, Members Attorney Program
  • Cuban American Bar Association
  • Dade County Defense Bar Association
    • Board Trustee
    • Past President (three terms)
  • The Florida Bar
  • Hispanic National Bar Association
  • National Association of Women Lawyers (NAWL)
    • Next Level Affinity Group, Co-Chair

Honors & Awards

  • Recognized as the 2021 Businesswomen of the Year (Corporate Leader) by the Coral Gables Chamber of Commerce
  • Recognized as an "Influential Business Woman" by South Florida Business Journal, 2021
  • "40 Under 40 Outstanding Lawyers of South Florida Award," Cystic Fibrosis Foundation, August 2014
  • Named as one of Diversity MBA Magazine's Top 100 Under 50 Diverse Executive & Emerging Leaders, 2013
  • Selected as one of the Daily Business Review's "Rising Stars," 2013
  • Selected as one of South Florida Business Journal's "40 Under 40," 2012

Representative Matters

  • Secured summary judgment in the U.S. District Court for the Southern District of Florida in favor of a student loan servicer in a TCPA lawsuit. The case was one of a series of federal court decisions that have followed the Second Circuit's lead in refusing to recognize efforts to revoke consent for automated calls when consent is given as "bargained-for consideration in a bilateral contract" under the holding in Reyes v. Lincoln Automotive Fin. Servs.
  • Obtained summary judgment in defense of debt buyer where court found that debt buyer reasonably relied on the electronic records provided to it by the creditor and conducted a reasonable investigation of debtor's dispute based upon the information provided by debtor, and therefore, did not violate the Fair Credit Reporting Act, 15 U.S.C. §1681.  (Lead counsel, M.D.Fla. 2015).
  • Jordan v. ER Solutions, Inc., 10-62409-CIV, 2012 WL 5245384 (S.D. Fla. Oct. 18, 2012), obtained summary judgment in defense of debt collector where court found consumer gave express consent to automated collection calls from debt collector as term and condition of her purchase from underlying creditor, and therefore, calls did not violate the Telephone Consumer Protection Act (TCPA), 47 U.S.C.A. § 227(b)(1)(A).
  • Obtained summary judgment in defense of debt collector and imposition of sanctions against debtor's counsel for unreasonably continuing to pursue meritless claims warranting a finding of bad faith in FDCPA action. (Co-counsel, Southern District of Florida).
  • Bolanos v. First Investors Servicing Corp., 2010 WL 4457347 (S.D. Fla. Oct. 29, 2010), where the court dismissed plaintiff's case and compelled arbitration, finding that claims under the Fair Debt Collection Practices Act are not exempted from arbitration.
  • Valencia v. Affiliated Group, Inc., 2009 WL 4893113 (S.D. Fla. September 21, 2009), where the court made an across-the-board reduction of 60 percent to plaintiff's attorney's fees and costs under the Fair Debt Collection Practices Act because plaintiff's attorney wasted time and energy attempting to obtain additional equitable relief unmistakably precluded by case law only to recover one dollar less than defendant had offered in an Offer of Judgment ten months earlier.
  • Keston v. Firstcollect, Inc., 2007 WL 4225593 (S.D. Fla. October 31, 2007), where a debt collection agency did not have sufficient minimum contacts with Florida to permit Florida district court to exercise personal jurisdiction over it under the Fair Debt Collection Practices Act (even though the agency had a license in Florida), given that agency had not directed any collection efforts to Florida in connection with the debtor.
  • Conner v. BCC Financial Management Services, Inc., 489 F.Supp.2d 1358 (S.D. Fla. 2007), where the court held that, under Florida law, a consumer does not have a private cause of action against a debt collection agency for its alleged failure to maintain a registration with the state of Florida.


  • "Defending FDCPA Claims Based on Collection Letters," Lorman Education Services, webinar, October 26, 2017
  • "Top FDCPA Violations all Collectors Must be Aware Of," Lorman Education Services, webinar, March 23, 2017
  • "Top 10 TCPA Violations: Prevention and Defenses," Lorman Education Services, webinar, June 2016
  • Ethical Governance Day 2014, speaker, Commission on Ethics & Public Trust, Miami-Dade County, October 2014
  • "Defending FDCPA Claims Based On Collection Letters," Lorman Education Services, live seminar, August 2014
  • "Defending FDCPA Claims Arising From Collection Letters," Lorman Education Services, live audio conference, August 2013
  • "An Introduction to Consumer Protection Laws," Choice Legal Group, P.A., Ft. Lauderdale, Florida, May 2013
  • "Defending FDCPA Claims Arising From Collection Letters," Lorman Education Services, live audio conference, February 2013
  • "Protecting the Integrity and Security of Neuropsychological Examinations," Dade County Defense Bar Association, Miami, Florida, November 2007
  • "Vicarious Liability in Florida Regarding the Use of Motor Vehicles," Sedgwick Claims Management, Troy, Michigan, July 2004

Hinshaw Publications


Barbara is a native of Miami, Florida. She currently lives in Coral Gables, Florida with her husband, their two sons, and a goldendoodle named Chase.

Community/Civic Activities

  • Coral Gables Preparatory Academy, Silent Auction Committee member 2016 – 2017
  • Florida Bar YLD Law Student Division Mentoring Program, Volunteer
  • Lawyers for Children America, Volunteer

J.D., University of Miami School of Law, 2001

  • Member, Miami Entertainment and Sports Law Review

B.S., cum laude, Florida International University, 1997