Consumer Financial Services

Welcome to Hinshaw's Consumer Financial Services group. Our three main areas of experience—mortgage servicing and lender litigation; consumer law and class action defense; and regulatory and compliance counseling—can be found at the links below along with a link to our consumer finance blog Consumer Crossroads.

Our Client Service Philosophy

We deliver effective and efficient legal solutions. That means we want to get to know you, your culture, your business and your goals. Understanding your business allows us to tailor our service to your particular needs and objectives.

We work with a variety of industry participants engaged in all phases of consumer financial services, including lenders, servicers and collectors. Our experience includes:

• Mortgage Servicing and Lending
• Regulatory and Compliance Counseling
• Consumer and Class Action Defense

Thought Leadership

Following industry trends and breaking news that impacts your business—and providing you with analysis of how this impacts you is a priority for us.

• We blog at Consumer Crossroads, and also publish a newsletter and client alerts. Our blog is our online community. We invite you to follow the conversation by subscribing at www.hinshawcfs.com.
• To assist consumer financial services lenders, servicers and investors, we have developed an interactive tracker of state regulations related to the COVID-19 pandemic. The tracker documents actions by various state regulators, along with the limits imposed by states on foreclosures, evictions, and debt collections, and allows users to click on any state to view applicable provisions.

News

Blog Posts

Consumer Crossroads: Where Financial Services and Litigation Intersect

• CCPA Litigation Has Arrived and COVID-19 Will Not Delay Enforcement
  Heather D. McArn, Hailey J. Barthel
• Uniformity Achieved: Third Circuit Rules There is No Written Requirement to Dispute Validity of a Debt Under FDCPA
• Congress is Nearing a $2 Trillion Stimulus Deal, Here's What it Means for Loan Servicers
• NYDFS Issues Order and Instructions to Regulated Entities in Response to COVID-19
  Heather D. McArn, Hailey J. Barthel
• Legal Guidance Watch: Second Circuit Nostra Sponte Certifies a Series of Mortgage Lender Compliance Questions to New York Court of Appeals
• Circuit Split Created as Eleventh and Seventh Circuits Narrowly Interpret Definition of Auto-Dialer Under the TCPA
View More