Consumer Financial Services

Welcome to Hinshaw's Consumer Financial Services group. Our three main areas of experience—mortgage servicing and lender litigation; consumer law and class action defense; and regulatory and compliance counseling—can be found at the links below along with a link to our consumer finance blog Consumer Crossroads.

Our Client Service Philosophy

We deliver effective and efficient legal solutions. That means we want to get to know you, your culture, your business and your goals. Understanding your business allows us to tailor our service to your particular needs and objectives.

We work with a variety of industry participants engaged in all phases of consumer financial services, including lenders, servicers and collectors. Our experience includes:

• Mortgage Servicing and Lending
• Regulatory and Compliance Counseling
• Consumer and Class Action Defense

Thought Leadership

Following industry trends and breaking news that impacts your business—and providing you with analysis of how this impacts you is a priority for us.

• We blog at Consumer Crossroads, and also publish a newsletter and client alerts. Our blog is our online community. We invite you to follow the conversation by subscribing at www.hinshawcfs.com.
• To assist consumer financial services lenders, servicers and investors, we have developed an interactive tracker of state regulations related to the COVID-19 pandemic. The tracker documents actions by various state regulators, along with the limits imposed by states on foreclosures, evictions, and debt collections, and allows users to click on any state to view applicable provisions.
• We also provide a 50 State Guide on Student Loan Servicing Regulations - now in its Fourth Edition -  which informs readers of the laws specific to the student loan servicing industry by providing state-by-state summaries of legislation, an overview of who is impacted, the process for licensure, servicer's duties and prohibitions, and the state's enforcement powers.

News

Blog Posts

Consumer Crossroads: Where Financial Services and Litigation Intersect

• Landmark New York Court of Appeals Decision Clarifying Calculation of Statute of Limitations in Mortgage Foreclosure Actions
  Fernando C. Rivera-Maissonet, Brian S. McGrath, Schuyler B. Kraus
• CFPB Highlights COVID-19-Fueled Regulatory Risks for Examined Industries in Special Edition of Supervisory Highlights
  Dustin C. Alonzo, Dana B. Briganti, Lauren Campisi, Adair L. Kingsmill, Heather D. McArn, Vaishali S. Rao
• Following Fair Lending Investigation, NYS DFS Issues Report, Recommendations, and Mortgage Lender Best Practices
• Second Circuit Finds HUD Assignees Immune from State Statute of Limitations Claims
• Illinois Moves to Cap Consumer Loan Interest Rates, Lenders Subject to Penalties and Other Relief
• New York Court of Appeals Finds There is "No Checklist" to Prove Standing to Foreclose, While Leaving Newly-Enacted RPAPL 1302-a for Another Day
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