Connie Montoya brings nearly two decades of class action experience to her trial and litigation practice in employment law and consumer protection defense. She is widely recognized for successful strategies that resolve litigation disputes and governmental investigations, and ensure compliance with various regulatory requirements. Her clients benefit from her risk management programs and counseling on all aspects of employment regulations and consumer defense. Connie has litigated in the federal, state and administrative courts of New York and New Jersey in countless class action lawsuits involving claims brought under various federal and state employment and consumer laws. She has represented publicly and privately held companies; not-for-profit organizations; banking, finance and financial services firms; governmental entities; law firms; tech companies and startups; health care providers; and restaurant, insurance, manufacturing, pharmaceutical and retail businesses.
In the field of labor and employment, Connie counsels her clients on a variety of employment issues, focusing on discrimination and harassment matters, including claims relating to discrimination on the basis of ethnicity, gender, age, pregnancy and disability. She has defended claims brought pursuant to Title VII, as well as those arising from the Fair Labor Standards Act (FLSA), the Age Discrimination in Employment Act (ADEA) and the Equal Employment Opportunity Commission (EEOC). She also defends claims involving the Americans with Disabilities Act (ADA) arising from alleged public accommodation and website accommodation violations. She routinely deals with claims involving state and local employment laws, and compliance with the same.
As for consumer class action litigation, Connie frequently defends leading financial services organizations against claims arising from various federal regulatory statutes, including the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA), and the Truth-in-Lending Act (TILA). Her clients include banks, credit card companies, creditors, loan servicers, debt buyers and third-party debt collectors. She also counsels clients in the financial and consumer industries regarding compliance with federal and state regulatory standards.
Whether for employment matters or consumer protection, Connie has a proven track record of effectively handling governmental investigations and achieving successful outcomes for claims brought by governmental agencies.
Connie is a member of Hinshaw's Diversity Committee.
Connie has designed and conducted training workshops for clients in the consumer lending industry regarding compliance with the FDCPA, FCRA, and TCPA and regulations promulgated by the Consumer Federal Protection Bureau (CFPB).
Before joining Hinshaw, Connie was an Assistant Corporation Counsel in the Special Federal Litigation Division of the Office of the Corporation Counsel of the City of New York, where she defended the City and its municipal employees in federal civil rights actions.
- Federal Bar Council, Inn of Court, Barrister
- National Association of Women Lawyers, Member
- Diversity Committee, Co-Chair
- National Asian Pacific American Bar Association, Member
- LGBTQ Network, Former Co-Chair
- Asian American Bar Association of New York, Member
- Litigation Committee, Former Co-Chair
LGBT Bar Association of Greater New York (LeGaL), Board Member
- Filipino American Lawyers Association of New York, Immediate Past President
Honors & Awards
- Distinguished Alumni Award, Asian Pacific American Law Students Association of Brooklyn Law School, 2017
- Municipal Affairs Award presented by the Association of the Bar of the City of New York, 2004
- Legal Rookie of the Year, Office of the Corporation Counsel of the City of New York, 2000–2001
Connie's jury trials, all of which resulted in defense verdicts, include:
- Nimely v. City of New York, 98 Civ. 6925, before the Honorable Charles R. Wolle.
- Lee v. City of New York, 00 Civ. 3181, before the Honorable John P. Gleeson.
- Rogers v. City of New York, 00 Civ. 5903, before the Honorable Denny Chin, U.S. District Court, Southern District of New York.
- Santos City of New York, 00 Civ. 4533, before the Honorable Harold Baer, U.S. District Court, Southern District of New York.
- Robinson v. Trow, 99-CV-0060, before the Honorable Jack Weinstein, U.S. District Court, Eastern District of New York.
Connie has numerous published decisions in the areas of employment, consumer finance, civil rights and commercial litigation.
- "Top FDCPA Violations All Collectors Must be Aware Of," Lorman Education Services, webinar, March, 2018; March 2017
- "Defending FDCPA Claims Based on Collection Letters," Lorman Education Services, webinar, October, 2017; August 2014
- "Best Practices In Litigation Holds And Document Preservation," AABANY Fall Conference, September 2017
- "Foreign Americas - Asian America And Race," 6th Annual Columbia APALSA Conference, New York, New York, February 11, 2017
- "Top 10 TCPA Violations: Prevention and Defenses," Lorman Education Services, webinar, June 2016
- "When Words Get in the Way: FDCPA Claims Based on Collection Letters," Lorman Education Services, live audio conference, November 2011
- "The Trial of Tokyo Rose Reenactment," The National Asian Pacific American Bar Association 2011 Northeast Regional Conference, Stamford, Connecticut, June 2011
- "Ethics and E-Discovery: Common Issues, Hidden Problems," West LegalEdcenter live webcast, February 2010
- "False Arrest, Malicious Prosecution and Excessive Force," CLE Instructor, Corporation Counsel of the City of New York, 2003 and 2004
- "Living in the Shadows: The Undocumented Immigrant Experience of Filipinos," Filipino-Americans: Transformation and Identity, ed. Maria P.P. Root, Sage Publications, April 1997
- "The Asian Principle of Self-Negation and the Christian Ethic of Love: A Buddhist-Christian Encounter," Women and World Religions, Asia Pacific Women's Studies Journal, Vol, 5, Philippines: Institute of Women’s Studies, 1995
- Second Circuit Resolves Uncertainty Surrounding "Reverse Avila" Claims Concepcion A. Montoya, Bryce Newell
- Distilling the DC Circuit's TCPA Decision in ACA International v. FCC
- Read Before You Leap: Providing Telephone Number To Communicate With Collector Does Not Overshadow Validation Rights Bryce Newell, Concepcion A. Montoya
- Department of Education Announces Award of Student Loan Collections Contracts: the Latest Chapter in a Long-Running Saga Vaishali S. Rao, Concepcion A. Montoya
- Third Circuit Rules that a Single Voicemail on a Cell Phone is Sufficient to Confer Standing for a TCPA Claim
- A Cautionary Tale Regarding Case and Witness Preparation in Third Circuit TCPA and FDCPA Decision
- 87 Debt Collection Calls in 3 Weeks? Maybe too much
Consumer Crossroads: Where Financial Services and Litigation Intersect
Employment Law Observer
- January 9, 2017Consumer Financial Services Alert
- December 15, 2015
- December 22, 2014
- November 25, 2014
- September 16, 2013
- September 16, 2013Lawyers for the Profession® Alert
- August 5, 2013
- December 6, 2012
- September 7, 2012
- May 9, 2012
- August 1, 2011
- July 1, 2010
- May 3, 2010
Connie was born in the Philippines and is a graduate of Stuyvesant High School and New York University. Prior to Brooklyn Law School, she studied Theology and Ethics at Union Theological Seminary, earning a Masters of Divinity degree. Her training and education has supported her passion to teach, defend, and serve.
Connie currently resides in New York City, where she enjoys photography and poker.
Connie has crafted and led several major professional education efforts, given deposition trainings, and conducted mock trials before professional bar associations. Her pro bono work includes the handling of immigration and employment matters for the Asian American Legal and Education Fund, specifically individuals affected by the Development, Relief, and Education for Alien Minors, or "DREAM" Act.
J.D., Brooklyn Law School, 2000
- Associate Managing Editor, Journal of Law and Policy
M.Div., Union Theological Seminary, 1995
B.A., Political Science, New York University, 1990
- New Jersey
- New York
- U.S. Court of Appeals for the Second Circuit
- U.S. District Court for the Eastern District of New York
- U.S. District Court for the Northern District of New York
- U.S. District Court for the Southern District of New York
- U.S. District Court for the Western District of New York