Hinshaw Named a Client Service Standout Firm in BTI Consulting Client Service A-Team 2026

Hinshaw & Culbertson LLP is pleased to announce that the firm has been highly ranked for client service performance in the BTI Consulting BTI Client Service A-Team 2026: Survey of Law Firm Client Service Performance.

Hinshaw was among a select group of firms named 2026 Client Service Standouts, a segment that clients identify as providing superior client service.

The BTI Client Service A-Team is the only law firm client service ranking based solely on direct, unprompted feedback from corporate counsel. Top legal decision-makers at firms with at least $700 million in annual revenue were asked this year to rate law firms they work with on a range of client service activities, including understanding the client’s business, uniformity of service, dealing with unexpected changes, unprompted communication, and anticipating clients’ needs.

According to BTI, firms receiving a Client Service A-Team top ranking distinguish themselves by delivering “sharper strategy, faster execution, deeper alignment, and a more complete client experience,” including:

• • Relentless client focus
  • Immediate, decisive action
  • Creative, business-driven thinking
  • Clear, constant communication
  • Deep industry & business understanding
  • Highly practical solutions
  • High-performance firm collaboration
  • Agility in complex situations
  • Technology & AI readiness
  • Visible commitment to client success