Michael Adams Examines the Ethical and Legal Implications of AI Recordings
At the Fidelity Law Association’s 32nd Annual Conference
Event
Sep 23, 2026
Boston, Massachusetts
Hinshaw partner Michael Adams will present “Ethics of AI Recording” at the Fidelity Law Association’s 32nd Annual Conference on Wednesday, September 23.
Michael will join Ayanna Mishoe Brooker, claims officer at Liberty Mutual, and Dee Studler, founder of SDC CPAs, LLC, to discuss the ethical and legal implications of new AI-driven recording technologies in insurance claims handling. The panel will explore how evolving tools that automatically generate transcripts, summaries, and analytical insights are reshaping claims communications, privacy expectations, and regulatory compliance.
Michael’s Panel Will Examine
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- How fair claims handling statutes intersect with AI-powered transcription and recording technologies
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- Challenges that arise when insureds, brokers, attorneys, and other representatives use AI-based recording tools
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- Circumstances under which insurers, TPAs, and vendors may refuse AI-assisted recordings
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- How AI recording technologies are redefining longstanding claims handling practices and compliance obligations
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