C. Charles Townsend
C. Charles Townsend
Partner in Charge of Dallas Office
He/Him

C. Charles Townsend
Partner in Charge of Dallas Office
He/Him
About Charles
Charles represents financial institutions, mortgage lenders, loan servicers, and credit-related entities nationwide in complex litigation and regulatory compliance matters. Having served as a senior vice president and assistant general counsel at Bank of America, NA, he is well-positioned to advise clients across the financial services industry on operational, regulatory, and compliance issues. He regularly partners with clients to develop and enhance processes within a regulatory and compliance framework, coordinate responses to regulatory inquiries, and identify and resolve systemic issues that may expose clients to risk.
Charles has significant experience litigating individual and class claims arising under the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), Fair Debt Collection Practices Act (FDCPA), and those based on state fair lending, collection, and deceptive trade practice laws. He has managed litigation and investigations initiated by state and national regulatory and enforcement agencies and inquiries initiated by members of Congress.
Areas of Focus
Industries:
Experience
- Obtained summary judgment for investor relating to property involved in multimillion-dollar national title jacking scheme. Bank of N.Y. Mellon v. Fazli, No. 471-2771-2019 (471st List. Ct., Collin County, Sept. 24, 2021)
- Successful representation of investor in defense of allegations a foreclosure was barred by quasi and equitable estoppel. MTGLQ Inv'rs v. Alexander, No. 20-20528, 2021 WL39214418 (5th Cir. Sept. 2021) (per curiam)
- Obtained summary judgment for investor and servicer finding restraining order tolled the statute of limitations, and the servicer effectively abandoned prior accelerations. Cross v. Bank of N.Y. Mellon, No. 21-20384, 2022 WL 1056093 (5th Cir. Apr. 8, 2022) (per curium)
- Obtained trial judgment in favor of investor and servicer, allowing the investor's proof of claim and finding the statute of limitations had not expired because the servicer waived note acceleration on multiple occasions. Jensen (In re Jensen) v. Bank of N.Y. Mellon, No. 20-01199-KHT (Bankr. Co. Mar. 22, 2022)
- Represented a major financial institution in developing, managing, and sustaining a national vendor management program. Identified risks, established compliance procedures, and successfully onboarded a 250- employee support team.
Credentials
Education
- Southern Methodist University Dedman School of Law, JD, 2000
- University of Texas at Austin, BA, Government and Sociology, 1996
Bar Admissions
- Arizona
- Texas
Court Admissions
- US Court of Appeals for the First Circuit
- US Court of Appeals for the Fifth Circuit
- US District Court for the District of Colorado
- US District Court for the Northern District of Florida
- US District Court for the Eastern District of Texas
- US District Court for the Northern District of Texas
- US District Court for the Southern District of Texas
- US District Court for the Western District of Texas
Thought Leadership
Presentations
- Co-Presenter, "Decoding TRID - Navigating Compliance and Challenges in Real Estate Transactions," Mortgage Bankers Association, Legal Issues and Regulatory Compliance Conference, San Diego, California, May 17, 2025
Publications
- Co-Author, Chapter 3, "Real Estate Settlement Procedures Act, Mortgage Servicing Rules, and TRID," Consumer Financial Services Answer Book, 2024 Edition
Blog Post
Event
Press Releases
Interests
Community/Civic Activities
- Southwest Transplant Alliance, Board Member; Vice Chair; Chairman-Elect; Governance and Compliance Committee
Thought Leadership
Presentations
- Co-Presenter, "Decoding TRID - Navigating Compliance and Challenges in Real Estate Transactions," Mortgage Bankers Association, Legal Issues and Regulatory Compliance Conference, San Diego, California, May 17, 2025
Publications
- Co-Author, Chapter 3, "Real Estate Settlement Procedures Act, Mortgage Servicing Rules, and TRID," Consumer Financial Services Answer Book, 2024 Edition
Blog Post
Event
Press Releases
Charles's Insights

Press Release
Feb 1, 2023
Hinshaw Expands Texas Presence with New Dallas Office and a Team of Financial Services Attorneys