CFPB Signals Change by Rescinding Abusive Acts or Practices Policy, With Confirmation of Chopra Likely to be Delayed
On March 11, 2021, the Consumer Financial Protection Bureau (CFPB) announced rescission of its January 24, 2020 Statement of Policy Regarding Prohibition on Abusive Acts or Practices (Policy). In announcing its rescission, the Bureau indicated the Policy did not provide the intended clarity to regulated entities, and declared it inconsistent with the Dodd-Frank Act, including by limiting the Bureau's full scope of supervisory and enforcement authority.
The Policy had been intended to clarify the scope and meaning of abusive acts or practices by focusing on three principles: 1) harm versus benefit to consumers; 2) distinguishing between abusive, deceptive or unfair practices; 3) reduction in monetary penalties for entities showing good faith.
Rescission is a signal to the industry that the Bureau intends to consider the same factors typically considered in its prosecutorial discretion, and it will move forward with the full scope and force of its supervisory and enforcement authority. The decision is one of the first in a likely series of steps to unwind decisions made by the CFPB during the Kathy Kraninger-era.
It is widely predicted that the U.S. Senate will confirm FTC Commissioner Rohit Chopra as the new CFPB Director, but this could take time as the Biden administration needs to fill critical FTC vacancies prior to Chopra resigning, in order to hold a Democratic majority. Until then, Acting Director Uejio appears to be actively re-prioritizing the activities and initiatives of the CFPB.
Topics
Related Capabilities
Featured Insights

Press Release
Sep 18, 2026
Paris Glazer Named to Chicago Daily Law Bulletin’s 2026 40 Attorneys Under Forty

Consumer Crossroads: Where Financial Services and Litigation Intersect
Sep 17, 2026
Federal and State Regulators Continue Crackdown on Junk Fees

Press Release
Sep 17, 2026
Defense Verdict Reduces $134 Million Demand to $2 Million in Catastrophic Motorcycle Injury Case

Insights for Insurers Alert
Sep 16, 2026
America 250: The Nation’s Unique Contributions to Insurance Coverage Law and Litigation

In The News
Sep 15, 2026
Lucy Wang Discusses the California Insurance Commissioner’s Role in Protecting Consumers

Press Release
Sep 10, 2026
Hinshaw Attorneys Recognized as 2027 Lexology Index Thought Leaders: USA

In The News
Sep 10, 2026
Nicholas Ajello and Gregory Emry Analyze FAA’s Proposed BVLOS Drone Regulations

Consumer Crossroads: Where Financial Services and Litigation Intersect
Sep 9, 2026
“Play Now, Arbitrate Later”—“Not So Fast,” Ninth Circuit Says

In The News
Sep 9, 2026
Jennifer Driscoll Discusses “Patchwork” of Laws Targeting Personalized Pricing

Employment Law Observer
Sep 8, 2026
Five Workplace Issues Every Employer Should Address Before They Become a Costly Lawsuit

Press Release
Sep 8, 2026
Jim Sandy Appointed Chair of ABA Debt Collection and Bankruptcy Subcommittee

