Hinshaw Recognized as a Leader in Client Service in BTI Consulting's Client Service A-Team 2023
Press Release | 1 min read
Apr 6, 2023
The law firm of Hinshaw & Culbertson LLP is pleased to announce that the firm has been highly ranked for client service performance in BTI Consulting's BTI Client Service A-Team 2023: Survey of Law Firm Client Service Performance. According to BTI, law firms recognized in the survey "were able to deliver on client service expectations. These firms knew how to help their clients and acted quickly."
Hinshaw was ranked 38 in the nation for client service. The firm was also one of only 50 law firms named among BTI Midsize Client Service Masters, and one of only 60 firms with the "Most Improved” client service over the previous year.
The BTI Client Service A-Team is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. Legal decision makers at businesses with at least $700 million in annual revenue are asked to rate law firms they work with on a range of client service activities, including understanding the client's business, uniformity of service, dealing with unexpected changes, unprompted communication, and anticipating clients' needs.
Featured Insights

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 14, 2026
Key Takeaways from the 2026 MBA Legal Issues and Regulatory Compliance Conference

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 14, 2026
SCOTUS Confirms: Federal Courts Retain Power to Affirm or Vacate an Arbitration Decision

In The News
May 13, 2026
Hinshaw Contributes Chapters to “Wrongful-Death and Survival Actions” IICLE Handbook

In The News
May 12, 2026
Hinshaw GC Steve Puiszis Discusses Protecting Attorney-Client Privilege in an AI Age

Event
May 12-13, 2026
Mitchel Chargo Speaks on the Rapidly Evolving Cannabis Industry

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 11, 2026
Tennessee Reaches Settlement with Mariner in Multistate UDAAP Enforcement Action

Press Release
May 11, 2026
Ali Degan Elected to the Fellows of the American Bar Foundation

Press Release
May 11, 2026
John Weedon Re-Elected to the Jacksonville Bar Association’s Board of Governors in 2026

Press Release
May 7, 2026
Hinshaw Recognized as a 2026 BTI Associate Satisfaction A-Lister Firm



