Consumer Crossroads: Where Financial Services and Litigation Intersect
Editors: Sam Bodurtha and Leslie Meredith
Welcome to Hinshaw’s Consumer Crossroads blog! We share our insights here on significant new case law, as well as new federal and state legislative and regulatory developments that impact the consumer financial services industry. To stay current on important changes that affect your compliance obligations, risks, and potential liabilities, make sure to subscribe to the blog. Have questions about a topic? Please contact your Hinshaw attorney or email us at info@hinshawlaw.com.
Featured Blog Posts

Consumer Crossroads: Where Financial Services and Litigation Intersect
Jun 8, 2026
Court Distinguishes Between Clickwrap and Browsewrap Arbitration Agreements

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 19, 2026
OCC's Final Escrow-Interest Preemption Rules Bolster the Second Circuit’s Cantero Decision

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 14, 2026
Key Takeaways from the 2026 MBA Legal Issues and Regulatory Compliance Conference

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 14, 2026
SCOTUS Confirms: Federal Courts Retain Power to Affirm or Vacate an Arbitration Decision

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 11, 2026
Tennessee Reaches Settlement with Mariner in Multistate UDAAP Enforcement Action

Consumer Crossroads: Where Financial Services and Litigation Intersect
May 6, 2026
Second Circuit Rules New York Interest-on-Escrow Law is Preempted by National Bank Act

Consumer Crossroads: Where Financial Services and Litigation Intersect
Apr 8, 2026
After Arbitration, Does a District Court Have Jurisdiction to Confirm or Vacate an FAA Award?

Consumer Crossroads: Where Financial Services and Litigation Intersect
Apr 2, 2026
Governor Hochul Signs Chapter Amendment to the New York FAIR Business Practices Act

Consumer Crossroads: Where Financial Services and Litigation Intersect
Mar 26, 2026
The OCC Weighs in on Contentious Seventh Circuit Appeal of Illinois’ “Swipe-Fee” Law

Consumer Crossroads: Where Financial Services and Litigation Intersect
Mar 18, 2026
How Should Entities Prepare for California’s New DFAL Licensing Requirement?

Consumer Crossroads: Where Financial Services and Litigation Intersect
Mar 13, 2026
DOJ Settlement with Car Retailer Highlights SCRA Repossession Risks

Consumer Crossroads: Where Financial Services and Litigation Intersect
Mar 6, 2026
Ohio Court Rules a Party Cannot Circumvent the Statutory Timeframe to Vacate an Arbitration Award
41 results
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Nov 24, 2025
|3 min read
First Circuit Rules Rhode Island Interest-on-Escrow Law is Not Preempted by National Bank Act
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Nov 1, 2024
|3 min read
Tips for Loan Servicers on Defending Consumer Claims in Federal Court and Making Successful Article III Standing Challenges
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Feb 29, 2024
|6 min read
The Texas Supreme Court Has Spoken: Mortgage Servicers May Rewind and Restart the Statute of Limitations Clock Within the Same Letter
Consumer Crossroads: Where Financial Services and Litigation Intersect
|May 20, 2021
|2 min read
New York Court Finds an Action is Timely in Some Circumstances in CPLR 205(a) Decision
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Apr 1, 2021
|1 min read
New York Court of Appeals Decision Clarifies RPAPL Notice Requirements, Affirms Heightened Standard for Borrowers
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Feb 12, 2021
|3 min read
Following Fair Lending Investigation, NYS DFS Issues Report, Recommendations, and Mortgage Lender Best Practices
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Jan 21, 2021
|1 min read
Second Circuit Finds HUD Assignees Immune from State Statute of Limitations Claims
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Dec 7, 2020
|2 min read
In a Win for Mortgage Servicers, Massachusetts Supreme Court Finds Mandatory Notice of Right to Cure in Notice of Default is Not Potentially Deceptive
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Jun 24, 2020
|5 min read
New York State Enacts New Procedures for Residential Mortgage Forbearance Plans
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Jun 15, 2020
|2 min read
Rhode Island Supreme Court Demands Strict Compliance with Fannie Mae/Freddie Mac "Paragraph 22" in Foreclosures
Consumer Crossroads: Where Financial Services and Litigation Intersect
|May 14, 2020
|1 min read
Payment Deferral Now an Option for Borrowers in Fannie Mae and Freddie Mac COVID-19 Forbearance Plans
Consumer Crossroads: Where Financial Services and Litigation Intersect
|May 12, 2020
|2 min read
Governor Cuomo Extends New York Mortgage Foreclosure Moratorium, But With Exceptions…
Consumer Crossroads: Where Financial Services and Litigation Intersect
|May 6, 2020
|1 min read
Inspection by HUD's Inspector General of FHA Mortgage Servicers' Websites Reveals Incomplete, Inconsistent, and Unclear CARES Act Forbearance Information
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Apr 21, 2020
|2 min read
Stepping Beyond the CARES Act: Massachusetts Expands Forbearance and Issues Sweeping Moratorium on Foreclosures and Evictions during COVID-19 Emergency
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Mar 2, 2020
|2 min read
Legal Guidance Watch: Second Circuit Nostra Sponte Certifies a Series of Mortgage Lender Compliance Questions to New York Court of Appeals
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Sep 17, 2019
|2 min read
New York's Highest Court to Determine Whether Voluntary Discontinuance Revokes Acceleration of Debt
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Jul 30, 2019
|1 min read
First Circuit Reverses Course in Closely-Watched Pre-Foreclosure Notice Decision, Defers to Massachusetts Supreme Judicial Court
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Jun 27, 2019
|3 min read
Minnesota Decision Marks Growing Split Among Federal Circuits Regarding FCRA Liability for Failure to Mark a Tradeline as Disputed
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Jun 6, 2019
|2 min read
A Reminder for Borrowers: Post-Discharge Communications by Creditor Must Coerce or Harass in Order to Violate Bankruptcy Law
Consumer Crossroads: Where Financial Services and Litigation Intersect
|Mar 22, 2019
|1 min read
