Limitation of Liability Provision Upheld
Hinshaw Alert | 2 min read
Aug 28, 2012
The U.S. District Court for the Eastern District of Michigan upheld defendant home alarm and security services company’s limitation of damages provision in a services contract and limited recoverable damages on plaintiff customer’s breach of contract claim to a maximum of $500. Further, the court dismissed plaintiff’s negligent hiring and fraud claims.
The customer sued the company to recover an excess of $45,000 of property stolen from his home after the company allegedly intentionally failed to dispatch police to his home. The customer brought claims for breach of the services contract, negligent hiring, and fraud and racketeering. The security company claimed that the customer was contractually limited to $500 in damages for any alleged failure to perform under the alarm services contract and moved to dismiss the other claims.
Despite the customer’s claim that he did not read two of the six contract pages, the court held that “where additional documents or terms are made part of a written contract by reference, the parties are bound by those additional terms even if they have never seen them.” The customer argued that the limitations of damages clause constituted a contract of adhesion. However, the court concluded that “a clause limiting [security company’s] liability in the event the alarm system did not work properly is not unconscionable.” The services contract was upheld and the customer’s damages were limited to the $500 maximum in the limitation of damages provision.
The court dismissed the negligent hiring claim stating, “Michigan courts have limited liability for negligent hiring to acts that result in physical injury.” As the customer only alleged economic damages, the court dismissed his negligent hiring claim. The court also dismissed the customer’s fraud claim and found that the customer’s reliance on the dispatcher’s statement that police would be dispatched is a promise to perform in the future and fraud (absent bad faith or a fiduciary relationship) “must be predicated upon a statement relating to a past or existing fact.” Further, the customer’s fraud claim was dismissed for a failure to plead sufficient facts.
Travis v. ADT Security Services, Inc., 2012 WL 3516548 (E.D. Mich. August 16, 2012)
Related People
Featured Insights

Press Release
Aug 7, 2026
Daniel McGrath Re-Elected Senior Director of the Federation of Defense & Corporate Counsel

Insights for Insurers Alert
Aug 7, 2026
California Supreme Court Clarifies Pleading Standards for Excess Policy Claims

Press Release
Aug 6, 2026
Charles Townsend Named a Best Mentor Finalist in the 2026 ALM Texas Legal Awards

Webinar
Aug 5, 2026
April Toy Moderates HNBA Webinar on AI in the Practice of Law

Privacy, Cyber & AI Decoded Alert
Aug 5, 2026
2026 AI Compliance: Upcoming Laws Every Organization Needs to Know

Press Release
July 21, 2026 | Updated on August 4, 2026
Three Hinshaw Attorneys Named to the 2026 National Black Lawyers’ Top 40 Under 40 List

Healthcare Alert
Aug 3, 2026
Fixing the Emergency Refill Trap: What California’s AB 1587 Means for Pharmacies

Consumer Crossroads: Where Financial Services and Litigation Intersect
Jul 30, 2026
Should Text Messages be Considered “Calls” Under the TCPA? The Seventh Circuit Says No

Healthcare Alert
Jul 30, 2026
California Courts Sharply Curtail the MICRA Damages Cap in Nursing Home Litigation

Insights for Insurers Alert
Jul 30, 2026
Analyzing a Couple of Cases Involving Exclusions in D&O Policies

In The News
Jul 29, 2026
Hinshaw Authors Contribute Two Articles in Latest Edition of the CCFL Quarterly Report

Webinar
Jul 28, 2026
Cathy Mulrow-Peattie and Sabrina Janeiro Present on Legal AI Technology

