Limitation of Liability Provision Upheld
Hinshaw Alert | 2 min read
Aug 28, 2012
The U.S. District Court for the Eastern District of Michigan upheld defendant home alarm and security services company’s limitation of damages provision in a services contract and limited recoverable damages on plaintiff customer’s breach of contract claim to a maximum of $500. Further, the court dismissed plaintiff’s negligent hiring and fraud claims.
The customer sued the company to recover an excess of $45,000 of property stolen from his home after the company allegedly intentionally failed to dispatch police to his home. The customer brought claims for breach of the services contract, negligent hiring, and fraud and racketeering. The security company claimed that the customer was contractually limited to $500 in damages for any alleged failure to perform under the alarm services contract and moved to dismiss the other claims.
Despite the customer’s claim that he did not read two of the six contract pages, the court held that “where additional documents or terms are made part of a written contract by reference, the parties are bound by those additional terms even if they have never seen them.” The customer argued that the limitations of damages clause constituted a contract of adhesion. However, the court concluded that “a clause limiting [security company’s] liability in the event the alarm system did not work properly is not unconscionable.” The services contract was upheld and the customer’s damages were limited to the $500 maximum in the limitation of damages provision.
The court dismissed the negligent hiring claim stating, “Michigan courts have limited liability for negligent hiring to acts that result in physical injury.” As the customer only alleged economic damages, the court dismissed his negligent hiring claim. The court also dismissed the customer’s fraud claim and found that the customer’s reliance on the dispatcher’s statement that police would be dispatched is a promise to perform in the future and fraud (absent bad faith or a fiduciary relationship) “must be predicated upon a statement relating to a past or existing fact.” Further, the customer’s fraud claim was dismissed for a failure to plead sufficient facts.
Travis v. ADT Security Services, Inc., 2012 WL 3516548 (E.D. Mich. August 16, 2012)
Related People
Featured Insights

Webinar
Apr 29, 2026
When a Cyber Breach Hits: Cybersecurity, Privacy, and Compliance

In The News
Apr 29, 2026
Lauren Campisi Featured in the 20th Anniversary of Louisiana Super Lawyers Magazine

In The News
Apr 28, 2026
Matt Henderson Provides Media Insights as Conflict of Interest Lawsuits Target Law Firms

In The News
Apr 28, 2026
Akeela White Analyzes US House Hearing on Credit Reporting Compliance Reforms

In The News
Apr 24, 2026
Michael Dowell Reviews New PBM Reform Reshaping Pharmacy Reimbursement

Lawyers for the Profession® Alert
Apr 21, 2026
When Does a Client’s Duty to Investigate Begin? Lessons from a Time-Barred Malpractice Case

Press Release
Apr 20, 2026
Tom Kuzmanovic Selected for BizTimes Milwaukee 2026 Notable Leaders in Law

Press Release
Apr 17, 2026
André Sesler Elected to the Board of Trustees of the University of Florida Law Center Association

Hinshaw Alert
Apr 17, 2026
Q&A: How to Submit Your IEEPA Refund Claim as CAPE Portal Launches April 20, 2026




