Pamela Meyer has more than 30 years of extensive experience in laboratory medicine, nursing, quality assurance, performance improvement, and regulatory compliance. She works in all areas of defense litigation, assisting attorneys with medical analysis of plaintiff records, identifying potential defense strategies based on medical concepts, research and explanation of medical information, and identifying and retaining appropriate medical experts.
Pamela has conducted extensive medical analysis work on cases related asbestos, diacetyl ("Popcorn Worker's Lung"), and many other toxic tort and environmental cases. She has also provided substantial assistance to attorneys on cases involving personal injury, workers compensation, claims against pharmaceutical and product manufacturers, class action suits, and health care professional employment issues. Additionally, due to Pamela's unique background, she has provided medical expertise on the national American Red Cross account cases dealing with liability related to phlebotomy and blood donor collections/complications.
Pamela's multi-faceted healthcare career began in staff positions as a hospital-based medical technologist and as a nurse on medical surgical, oncology, and comprehensive rehabilitation units. She advanced to managerial and project management roles in Chicago-area hospitals and with the consulting firms Ernst & Young and Cap Gemini Ernst & Young. A Certified Medical Technologist by the American Society of Clinical Pathologists, Pamela also has advanced certification as a Specialist in Hematology. Upon passing the certification exam for the latter, she was one of fewer than 950 individuals holding this distinction worldwide.
Over the course of her career, Pamela has managed all facets of clinical laboratories, including blood banking and pathology services, and was responsible for managing many facets of regulatory compliance for several hospitals and health systems. During her tenure as a national healthcare consultant, she served as one of four core team members on the regulatory compliance team, preparing hospitals and laboratories nationwide for all components of JCAHO, CLIA (Clinical Laboratory Improvement Act), CAP (College of American Pathologists), and AABB (American Association of Blood Banks) laboratory inspections. Additionally, she was one of 40 consultants selected nationwide to serve on the HIPAA team.
Pamela has also developed quality improvement programs that identify and address internal and external service issues, resulting in improved service response to physicians and patients. Upon beginning work at one hospital, she was able to improve patient and physician satisfaction scores from 36% to 91% within a six-month period, while also addressing 41 major regulatory deficiencies that had negatively effected the laboratory and hospital accreditation.
Pamela acted as "team lead" on major revenue cycle initiatives focused on educating physicians, nurses and allied health providers on improving clinical documentation to accurately reflect patient care and acuity while improving hospital and physician case mix index and Medicare/Medicaid reimbursement, and reducing legal risk. As a result of these initiatives, several hospitals realized an increase in annual revenue of more than $1 million.
Pamela also has experience developing and implementing numerous hospital, laboratory, and physician practice computer systems focused on electronic medical records, revenue cycle/centralized patient registration and billing, and laboratory/pathology result reporting systems, including voice recognition systems. One of the largest projects Pamela served as a team leader on was the implementation of a centralized electronic medical record and revenue cycle system for a large major medical center in the Eastern United States. This eight-month project involved converting 80 independent physician practices to a seamless, standardized paperless system.
Leveraging her background and advanced degree in education, Pamela has worked with several educational institutions to develop and implement curriculum for allied health programs, ranging from development of the first college based phlebotomy programs, to bachelors' degree programs in medical technology and health care administration.
- American Society of Clinical Pathologists
- Certified Medical Technologist
- Advanced Certification, Hematology Specialist
- "Diacetyl and Food Flavoring Litigation," authored medical component of paper, Hartford Insurance Company Complex Claims Group, Hartford, Connecticut, January 2007
- Co-Author, "The Clinical Technician as a Member of the Patient Focused Healthcare Delivery Team," Journal of Nursing Administration,1994; 24(12); pp. 32-38.
- Bloom Township District 206 Educational Foundation
- St. James Hospital & Health Systems
- Sisters of St. Francis, Mishawaka, Indiana
- St. Paul's Lutheran Church, Board of Christian Education, Former Chairman; Former Vice Chairman
B.S.N., Northwestern University, 1988
M.H.S., Governors State University, 1979
B.S., Eastern Illinois University, 1977